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Southwest Casualty Company

They believe that the interests of their policyholders and their employees are of primary importance. They provide the reasons for their existence and the rationale for the resources with which they operate. They believe they have an obligation to provide leadership in the field of worker's compensation by which others are measured; they further believe in value based management in all of their dealings with their stakeholders.
They believe the long term success of Southwest Casualty Company is dependent on people. They believe their employees are their most valuable asset and every effort should be made toward the continued enhancement and increased diversity of their work force. They believe in a strong statewide presence by cultivating progressive relationships with local agents and their communities.
The management and staff of Southwest Casualty Company are committed to maintaining the confidentiality of non public, personal information. They do not disclose any non public, personal information about their customers to anyone, except as permitted by law. They do not sell any information about their customers to mailing list companies or mass marketing organizations.
As a workers compensation insurance carrier, they may collect non-public, personal information directly from their customers or their agents. They use this information only to serve their customers insurance needs, conduct company business, and fulfill legal and regulatory requirements. For example, they collect information from their customers and their agents, such as company name, address, and federal identification number; payroll, assets, and employee class codes, and loss runs history of the number and severity of workplace injuries and illnesses.
They may obtain information from customer transactions and other dealings with them such as payment history and premium balance. Also, depending on the nature of the transaction, they may collect information from third parties, including injured workers, health care providers, other insurance companies, government agencies, information clearinghouses, courts, and other public records.
They treat customer information as strictly confidential, and they maintain physical, electronic and procedural safeguards to protect personal information. Southwest Casualty Company employees who have access to their customers’ non public, personal information are those who need it for business purposes. They also instruct their employees on the importance of maintaining the confidentiality of their customer’s information.

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